This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
CHC52015 Diploma of Community Services consists of 16 units of competency made up of 8 core units and 8 elective units. This qualification includes a mandatory 100 hour work placement.
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCDIS008 Facilitate community participation and social inclusion
CHCCCS004 Assess co-existing needs
CHCCCS009 Facilitate responsible behaviour
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCCSM007 Undertake case management in a child protection framework
Unit codes and titles are correct at time of publication. Codes, titles and selected elective units may change at any time without prior notification.Elective units have been selected by HANMAC on the basis of consultation with industry.
Elective units that are not included in the elective section of this page are available by negotiation. Elective units must meet the packaging rules within CHC52015 before being considered for inclusion.
Students enrolling in this course will be provided support by phone and email as required. Face to face meetings can be arranged by appointment.
Students requiring higher level support then what can be provide will be referred to external support services.
For more information about fees click here.
The Higher Level Skills program, funded by the Queensland Government, may be available for Queensland based students enrolling into this qualification. Eligibility criteria applies. For further information on the Higher Level Skills program and its eligibility criteria click here
You must be an existing worker in the Community Services industry to access Higher Level Skills funding for this qualification.
Twelve months. This course is competency based and can be completed in a shorter time frame depending on the students existing skills and knowledge and prior learning.
Next course commencement
Face to face (Classroom based) training: Orientation / commencement date: TBA.
External: External enrollments for the 2017 calendar year will commence from late January 2017 and will continue until early December 2017.
Course flyer / Expression of Interest